Product switch and further advance

Product switch and further advance

We’re currently unable to offer a product switch with a further advance to clients who have an Assisted mortgage.

Additional funds are subject to a £99 completion fee.

Your steps to a product switch

Step one:

Complete our illustration request form.

Step two

When we’ve completed our checks, we’ll email illustrations for the product switch and further advance separately for you to share with your client.

Step three

When your client is happy for you to continue, complete our Instruction to process switch form. Read our declaration and confirm that you have your client’s consent by ticking the ‘accept product switch only offer’ and ‘further advance application form being submitted’ boxes.

Step four

Complete our further advance application form. We’ll also need documentation to provide evidence of the declared income. You can find a summary of what we can accept for evidence of income here.

When you’ve completed the information, send the full application and supporting documents to us using our secure email facility. If you haven’t registered for the secure email facility, you’ll need to send us a registration request.

We’ll email you to let you know that we’ve received your request for the product switch and further advance application in separate emails as these will progress independently.

Step five

The further advance application will be assessed before we make a mortgage offer. A copy of the offer will be sent to your client, and we’ll also post a copy to you.

If we’re unable to make an offer because we need more information or the further advance is declined, we’ll email you .

The product switch will take place on the first of the month after the end of their current deal. We’ll email you to let you know that the switch has happened.

When the offer is accepted by your client (or their solicitor), the funds will be released, and the account will be updated. We’ll email you to let you know when the further advance has been completed. This might be before or after the product switch becomes effective depending on when the offer is accepted and when the current deal ends.