This site is only for use by approved partners of the West Brom for intermediaries. It is not intended for public or customer use. Click here to see a full list of approved partners.
| Initial review of new applications and physical valuations instructed | 2 working days (currently) |
| Reviewing supporting documentation | 2 working days (currently) |
| Application submitted date to offer | 11.87 working days (currently) |
| Call wait time (based on previous working day) | 134 seconds |
| Final Case Review - Offer your applications within | 2 working days at the point of final case review, once all supporting documentation has been received (subject to valuation) |
View our requirements and guidance.
Read moreUse our calculator to find out how much your clients could borrow.
Open calculatorTrack and manage cases, upload documents and download offers.
Log into broker portalFor administrators to track case progress and upload documents.
Log into case trackerView our product summaries and useful information on each mortgage range.
View productsView our lending criteria to check if your clients are eligible for a mortgage with us.
Popular searches: Allowable income Age requirements Employment Gifted deposit New build Shared ownership Interest only
All the information you’ll need following the introduction of Consumer Duty
Find out moreKeep up to date with our latest product changes and updates.
Read latest newsWe’d love to hear your feedback.
Give feedback