Business Relationship Manager Finder

The West Brom for intermediaries will lend throughout England and Wales, backed up by a dedicated Intermediary Support Team.

For help, advice or further information, contact your local Business Relationship Manager or a member of the Intermediary Support Team.

You can use the search facility below in order to find your local Business Relationship Manager, simply enter your post code and click search.

 Search Business Relationship Managers

   Max Thompson

Area: BS, TR, PL, TQ, DT, BA, SP, TA, EX, BH, SO, NE, DH, SR, DL & TS
Number: 07796 610003

Max joined the West Brom in 2015 bringing with him many invaluable years of experience from the intermediary industry, which included working for mortgage networks and as a 
broker. He loves discussing new cases and working with brokers to ensure they have an excellent experience from start to finish and see Max as a valuable ‘partner’ to their business. 

Outside of work, Max enjoys spending time with his family and is a keen sports enthusiast.

   Leanne Dubberley

Area: CF, CW, DE, DN, DY, GL, HR, HU, LD, LL, NG, NP, NPT, SA, SN, ST, SY, TF, WR, WS & WV
Number: 07507 634085

Leanne started with the Society over 14 years ago alongside studying for her degree at Wolverhampton University. Her journey with the West Brom has seen her become an experienced member of staff in the branch network where she was part of the relief team. Leanne joined the intermediary team in April 2015 where she was a Relationship Development Assistant on our established support team. This was where she got her appetite for the intermediary market and soon set to completing her CeMap before successfully progressing to her current role of Business Relationship Manager.

Leanne’s time at the West Brom has seen her gain good and valuable knowledge of The Society and in particular the Intermediary Team. Her strive to do the best for her mortgage brokers means that you will be in safe hands.

   Nick Watkin

Nick Watkin
Area: BB, BD, BL, CA, CH, FY, HD, HG, HX, L, LA, LS, M, OL, PR, S, SK, WA, WF, WN & YO
Number: 07507 634137

Nick joined the West Brom in 2020. Nick has over 30 years’ experience in Financial Services, having worked in a number of roles that include, Underwriter, Business Development Manager, Regional Sales Manager and Mortgage & Protection Adviser.

He has extensive experience in mortgage lending, has attained the Certificate in Advanced Mortgage Advice, and now holds Diploma level mortgage qualifications. Providing solutions to complex lending challenges and supporting brokers in delivering exceptional customer outcomes is his passion!

Nick covers the North West and North Midlands, living in Cheshire with his wife and 2 daughters. To relax, he loves spending time with his family and cycling around the hills in the Peak District!

   Polly Johal

Area: B, CV, LE, OX
Number: 07950 149441

Polly joined the West Brom 23 years ago where she started as a Branch Manager where back in those days she also gave mortgage advice to her customers.  From there she progressed into the T&C team and then onto the WB Commercial Team. This broad range of experience has held her in good stead when she helped to set up the Intermediary team 9 years ago and has built strong relationships with all the Network partners on panel.  In addition to this Polly is able to effectively support her brokers through the journey of placing business with the WB.

Polly has a teenage son who has recently graduated from university and now joining the ‘real world’ and actually working for a living, and a daughter doing her 2nd year of A Levels.  Her grown up children keep her active, grounded and very much ‘on trend’!


   Sharon Griffin

Area: AL, CB, CM, CO, E, EN, HA, HP, IG, IP, LN, LU, MK, N, NN, NR, NW, PE, RM, SG, SL, SS, UB & WD
Number: 07968 513308

Sharon joins the West Brom with a wealth of experience including being both a mortgage adviser and mortgage underwriter for Halifax. Sharon previously worked for Bradford & Bingley where she obtained her FPC, covering branches in both Hertfordshire and Essex.

Away from work Sharon spends her spare time traveling to unusual destinations with her husband and two teenage children as well as volunteering at her local homeless shelter. Sharon enjoys setting herself a challenge and completed an Open University Psychology degree whilst working full time and has also run a couple of marathons.

   Barry Shaw

Area: BN, BR, CR, CT, DA, EC, GU, KT, ME, PO, RG, RH, SE, SM, SW, TN, TW, W & WC
Number: 07968 513345

Barry has been with the West Brom since February 2018. He has previously worked for Nationwide, Mortgage Next, John Charcol and The Derbyshire Building Society as a Business Development Manager and Regional Sales Manager. Barry has built up a wealth of knowledge within the Mortgage sector having worked in Finance since leaving School. He has always covered the South East and likes to think of it as ‘his little corner’.

Away from work Barry lives in Surrey and enjoys holidays in America with his wife and 2 children.

   Intermediary Sales and Support Team

Intermediary support team
Area: BD, BB, PR, FY, L, CH, WA, WN, M, BL, OL, SK, CA, LA, NG, NR, IP, PE & CW
Number: 0345 241 3597

Our specially trained and highly dedicated Intermediary Sales and Support Team consist of Jas, Keely, Anisha, Jess, Andrew and Amraj as well as Team manager Florence.

The team understands the importance of being on hand should you need to pick up the phone and talk to somebody. Upon speaking to any member of the team, you will find that they are more than happy to help with everything from burning pre-application queries, to technical support.

Each member of the team brings a wealth of experience in their own right and take great pride in their role to support our intermediary partners.