Business Relationship Manager Finder

The West Brom for intermediaries will lend throughout England and Wales, backed up by a dedicated Intermediary Support Team.

For help, advice or further information, contact your local Business Relationship Manager for a member of the Intermediary Support Team.

You can use the search facility below in order to find your local Business Relationship Manager, simply enter your post code and click search.

 Search Business Relationship Managers

   Tony Tudor

Area: NE, DH, DL, BD, BB, PR, FY, L, CH, WA, WN, M ,BL, OL, HX, SK, CA, LA, SR & TS
Number: 07507 634127

Tony has been with West Brom since June 2014 after a spell as a Business Development Manager with Forester's Friendly Society. Tony's experience includes being a Financial Adviser and a Business Development Manager with Alliance & Leicester, covering both sides of the Pennines. Tony has also managed branches in Sheffield, Harrogate, Newbury and Basingstoke.

Tony holds the FPC and CeMAP, but is now studying at the University of Life!

Away from work, Tony lives in Southport with his wife Anne and has three sons. For relaxation he runs and sings, but not usually at the same time.

   Indie Bansi

Area: B, WS, CV, LE, NN, OX, HP, SL, RG, MK, CB, SG, LU, AL, WD, HA, UB, EN & CO
Number: 07811 528797

Having worked for the West Brom for 10 years, Indie has a great understanding of the Society. Being part of the West Brom early on in her career, Indie soon saw herself progressing through a number of different roles, right through to her current role as Business Relationship Manager for the Central area.

During Indie's time here, she has acquired authentic leadership skills, broadened her skill set and obtained various qualifications.

When Indie's not hard at work, she loves keepıng her mınd and body fıt. Indie enjoys yoga after a stressful day and ıf that doesn't do the job, will participate in a spot of boxercise! Spendıng tıme wıth famıly and frıends ensures Indie always has a smıle on her face.

   Max Thompson

Area: TR, PL, TQ, DT, BA, SP, TA, EX, BH & SO
Number: 07796 610003

Max has many invaluable years of experience in the Intermediary industry, which includes working for mortgage networks and as a broker. Having always wanted to work for a mortgage lender, he joined the West Brom in 2015. He loves discussing new cases and working with brokers to ensure they have an excellent experience from start to finish and see Max as a valuable ‘partner’ to their business.

Max covers the South West of England, living on the Devon/Cornwall border with his family. Outside of work, Max enjoys most sports, when time permits, but usually he just likes making the most of living in a beautiful part of the world!

   Leanne Dubberley - on maternity leave


Leanne started with the Society over 14 years ago alongside studying for her degree at Wolverhampton University. Her journey with the West Brom has seen her become an experienced member of staff in the branch network where she was part of the relief team. Leanne joined the intermediary team in April 2015 where she was a Relationship Development Assistant on our established support team. This was where she got her appetite for the intermediary market and soon set to completing her CeMap before successfully progressing to her current role of Business Relationship Manager.

Leanne’s time at the West Brom has seen her gain good and valuable knowledge of The Society and in particular the Intermediary Team. Her strive to do the best for her mortgage brokers means that you will be in safe hands.

   Raj Dhami

Area: BS, CF, CW, DY, GL, HR, LL, LD, NP, NPT, SA, SN, ST, SY, TF, WR & WV
Number: 07507 634085

Raj joined the Society back in May 2014, during his time with the West Brom he has progressed his way up to his current role of Business Relationship Manager (providing maternity leave cover for Leanne Dubberley). Raj joined our dedicated Intermediary Sales and Support team in 2017 having previously worked within our IT Team as a Test Analyst working on multiple projects, most importantly the introduction of our Intermediary Mortgage Portal.

Raj has gained a wealth of experience whilst being part of the Intermediary Sales and Support team, dealing with complex enquiries as well as assisting the intermediary channel with his sound knowledge of policy and criteria. Raj is also well on his way on becoming CeMap qualified.

During his downtime you’ll find Raj in the boxing gym or playing football. He’s keeping his fingers and toes crossed Arsenal can bring back some silverware next season.

   Barry Shaw

Area: BN, BR, CR, CT, DA, EC, GU, KT, ME, PO, RH, SE, SM, SW, TN, TW, W, WC, NW, N, E, IG, RM, SS & CM
Number: 07968 513345

Barry has been with the West Brom since February 2018. He has previously worked for Nationwide, Mortgage Next, John Charcol and The Derbyshire Building Society as a Business Development Manager and Regional Sales Manager. Barry has built up a wealth of knowledge within the Mortgage sector having worked in Finance since leaving School. He has always covered the South East and likes to think of it as ‘his little corner’.

Away from work Barry lives in Surrey and enjoys holidays in America with his wife and 2 children.

   Emma Saint

Area: NG, DE, LN, S, DN, HD, WF, HU, HG, YO, LS, NR, IP & PE
Number: 07852 955315

Emma has been in the financial services industry for many years, obtaining her CeMap qualification and becoming a mortgage adviser at just 19 years old. She has worked as a mortgage adviser throughout the majority of career, most recently as a successful mortgage broker for an Estate Agency franchise in Nottingham. Emma is hoping that her experience to date will enable her to be equally successful in the role of Business Relationship Manager with the West Brom, having first-hand experience of the daily challenges faced by brokers.

Emma is married and has two teenage sons. As a family they like to go on their annual ski trip, family time is very important to Emma and she looks forward to their holidays for quality time together. Emma also loves to read, entertain and spend time with her friends.

   Intermediary Sales and Support Team

Intermediary support team
Area: Telephony support
Number: 0345 241 3597

Our specially trained and highly dedicated Intermediary Sales and Support Team consist of Jas, Keely and Danielle as well as Team manager Florence.

The team understands the importance of being on hand should you need to pick up the phone and talk to somebody. Upon speaking to any member of the team, you will find that they are more than happy to help with everything from burning pre-application queries, to technical support.

Each member of the team brings a wealth of experience in their own right and take great pride in their role to support our intermediary partners.