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Lines are open between 9.00am - 5.00pm on Monday to Friday.
Within this section you will find a range of helpful guides and documents which you can download by clicking on any of the links below:
Lending and Security Guidelines
Conveyancing Panel and Fees Assisted Legals User Guide
Additional Legal Fees
The Assisted Mortgage Guide
Help to Buy Remortgage Guide
A Guide to New Build
The West Brom Privacy Notice
The West Brom Third Party Privacy Notice
If you are looking for a particular form that you may require during a client's mortgage application process then please visit our Forms Library
On Friday 23 August, we will be making a number of changes across our product range.
Business Relationship Manager Finder
FAQs and General Information
Lending and Security key features
Conveyancing Panel and Fees Assisted Legals
Information on identification