Information on identification

If we are unable to authenticate the applicant’s identity electronically we will require one item from list 1 and two items from list 2.


List 1 – Personal identification
Documents must be in the applicant’s name and must be in date at the time of being provided.
List 2 – Address identification
Documents must be in the applicant’s name, have the applicant’s full correct address and must be in date at the time of being provided.
Valid UK or EU signed passport Valid full or provisional UK photocard driving licence (no more than ten years old)
Non EU signed passport along with evidence of your right to remain in the UK Valid full UK driving licence (old paper style)
Valid full or provisional UK photocard driving licence (no more than ten years old) Recent utility bill or a certificate from a supplier of utilities confirming the arrangement to pay for the services on pre-payment terms issued within the last six months (Final bills, mobile telephone bills, satellite statements, insurance certificates and bills printed off the internet are not acceptable)
Valid full UK driving licence (old paper style) Current bank or building society statement or investment certificate issued by a UK Registered Financial Services firm within the last six months (closing statements or internet/branch printed statements are not acceptable)
National Identity Card (non-EEA foreign nationals, permit must show right to remain in the UK) The most recent original mortgage statement from a UK recognised lender within the last 12 months (internet/branch printed statements are not acceptable)
EU/EEA Member State ID photo card Local authority council tax demand (valid for the current tax year)
Identity card issued by the Electoral Office for Northern Ireland Recent confirmation of entitlement to state or local authority benefits issued within the last 12 months (including pension, tax credit, child benefit, housing benefit, educational grants and winter fuel bill. Private pension statements are not acceptable. Please note the letter must also confirm the amount of ongoing benefits)
HMRC tax summary (valid for the current tax year), e.g. tax assessment, notice of coding or self assessment confirmation (P45s or P60s are not acceptable as these are not HMRC documents) HMRC tax summary (valid for the current tax year), e.g. tax assessment, notice of coding or self assessment confirmation (P45s or P60s are not acceptable as these are not HMRC documents)
Recent confirmation of entitlement to state or local authority benefits issued within the last 12 months (including pension, tax credit, child benefit, housing benefit, educational grants, winter fuel bill. Please note the letter must also confirm the amount of ongoing benefits) Signed Local Authority or Housing Association tenancy agreement confirming residency at the time of verification (private tenancy agreements are not acceptable)
Current Firearms Certificate or Shotgun Licence (no more than five years old) Post Office savings account statement issued within the last six months (closing statements or internet/branch printed statements are not acceptable)
Blue Disabled Badge (no more than 3 years old) Solicitor’s letter confirming recent house purchase or sale or land registry confirmation issued within the last three months (letter must be signed and dated by a registered solicitor and be on letter headed paper)
Credit card statement by a UK Registered Financial Services firm issued within the last six months (closing statements, internet/branch printed statements are not acceptable)
Disclosure and Barring Certificate (Must be the paper certificate)
State Pension letter confirming pension amount issued within the last 12 months (letter must also confirm the amount of ongoing pension)

PLEASE NOTE: the same item cannot be used to satisfy both List 1 and 2 and cannot be from the same organisation. The above documents must be certified copies of the original documents that you have seen and must state ‘I confirm that I have seen the original document and certify this is a true copy of that original’, and the certification must state your full name, business name and address, telephone number and signature. If you carried out a face-to-face interview please state this in your ID certification. Alternatively, you can complete the Mortgage Identification form available in the Forms library and include the items of identification with the completed form.