Intermediary login
Intermediary login
New business login
Submit new business and manage any existing cases that you’ve submitted through the portal.
If you haven’t submitted business in the last 12 months, you’ll need to re-register.
Decision in Principles (DIP) are valid for 90 days. After this, a new DIP will be needed, a copy DIP can't be used.
Please note: For applications that have two applicants where they have joint commitments, please enter the commitment for applicant one,
and then enter £0 for applicant two. If the commitment for applicant two is left blank,
it will cause an error in the full mortgage application and will cause a delay.
If you've forgotten your password, you can click here to reset it. Please note, after 3 failed login attempts the system will automatically lock you out and your password will need resetting by our Intermediary Sales and Support team.
Submit a product switch
Use our portal to submit standard switches and secure a product up to four months before the end of your client's deal.
If your client(s) has an Assisted Mortgage, Shared Ownership or Help to Buy mortgage, you’ll need to submit your instructions using our
illustration request form.
If you have forgotten your password, you can click here to reset it. Please note, after 3 failed login attempts the system will automatically lock you out and your password will need resetting by our Intermediary Sales and Support team.
Case tracker login
For administrators to track cases and upload documents.
General Data Protection Regulation
When submitting an application, we’ll ask you to provide a link to or copy of our Privacy Notice and Third Party Privacy Notice (where relevant) to your client(s). It’s your responsibility to make sure you provide your clients with a copy of the West Brom’s Privacy Notice. Click here for full details.