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Chat to our friendly Customer Service team today.
0345 241 3785 8:30am to 6:00pm Monday to Friday
8:30am to 12:30pm on Saturday
Got a WeBSave account?
Find out how to contact our WeBSave team.
You can chat with a member of our friendly team online.
We know it's not always convenient to speak straight away, send us a message and we will try to get back in touch at time that works for you.
Send us a messageUse our branch finder to find contact details for your local branch.
Branch finderIf you'd like to write to us, our postal address is:
Head Office
West Brom Building Society
2 Providence Place
West Bromwich
B70 8AF
Worried about your future mortgage payments or falling behind with current ones – you won’t be the only one. Find out how we can help.
We understand that there may be occasions when you feel that we have failed to achieve an acceptable standard and you might want to make a complaint or provide us with feedback about something you think we could do better.
