Attention: You need JavaScript enabled to use this site.

Keeping you safe

How we protect you​​​​

Understand the steps we take to make sure your money and personal information is in the safest possible hands.

Find out more

How to protect yourself

Find out what steps you can take to keep yourself and your money safe from fraudsters.

Find out more

Useful information on fraud and scams

Common scams and how to spot them​​​​

Scams can happen to anyone. Know what to look out for and how to stay one step ahead.

More on common scams

Cryptocurrency scams

A Bitcoin investment might sound tempting, but it's not always what it seems. Find out how to protect your money from fake Crypto investments.

More on Crypto scams

Authorised Push Payment (APP) fraud​​​​

If you've been tricked into sending money to someone, find out if and how you can get your money back.

More on APP fraud

Report fraud or a scam

Call us straight away on:

0121 500 7444

You can call this number any time. Just leave a message and we'll get back to you as quickly as we can.

Had a suspicious call or message?

Email phishing@westbrom.co.uk with all the details.

While we don't reply to every email, we review all the messages we receive. This information helps us stop fraudsters.