Porting FAQs

What procuration fee will I get paid?
The proc fee paid is 0.40% on any additional ‘top up’ funds that are borrowed.

When can I request a port?
You can only apply after completion of the current mortgage. At least one month’s mortgage payment needs to have been paid.

What products can I choose from if my client is porting with additional borrowing?
If your client is looking to borrow £40,000 or more, you can choose a product from our purchase or switcher ranges.
If they’re looking to borrow less than £40,000, you can only select from our switcher range.
Once you've chosen the product, you'll need to include the 5 digit product code when requesting an illustration. You'll also be able to find all eligible products on your sourcing system.

Can I request above the original loan to value (LTV) for the additional borrowing?
Yes, you can request a higher LTV as long as it’s within our lending policy.

Can I port a shared ownership product to a new property?
If your client is looking at another shared ownership property, then they can port their mortgage loan.

However, if they’re looking to port from a shared ownership scheme to a standard house purchase, a new product would be needed as you can’t have a shared ownership product on a standard purchase.

My client has a help to buy product, what can I do?
If your client is wanting to port a help to buy mortgage and wants to move to a standard house purchase, a new product would be needed for the loan.

My client wants to port their mortgage but borrow less. Will they have to pay any charges?
An early repayment charge may be applied on the loan amount being repaid.

Are incentives from the original loan portable?
If your client has cashback or a free valuation on their original loan, this isn’t portable. If the client is looking to borrow more, they’re entitled to any incentives the new product may offer.

My clients are divorcing, but both want to port half of their current mortgage to new properties, how do I do this?
In this case, the clients would need to contact us directly.

Can I reduce the mortgage term?
Yes, you’ll need to let us know you’d like to do this when you complete the form.

Can I extend the mortgage term?
Yes, you can apply to extend the mortgage term, subject to policy. You’ll need to let us know you’d like to do this when you complete the form.

Will my client need to pay a valuation fee?
If they’re porting their existing balance or reducing their borrowing, they’ll need to pay a valuation fee. If they’re looking to port their mortgage and borrow more, the valuation fee may be free, depending on the new product. You can see our valuation fees here.

Is there a fee for revaluation?
Yes, a revaluation fee is £108. For an offer extension, the fee will need to be paid by the applicant before the extension application is processed.

When does the credit check take place during the port process?
On application.

If my sale and purchase isn’t at the same time, how long do I have to complete on the new purchase before the early repayment fee is charged and not refunded?
6 months.

What if a transfer of equity is also required during the porting process?
This can’t be done via the intermediary channel, and instead your client will need to contact us directly.

Can I port an SVR product?
No, there’s no early repayment charge and no benefit to porting an SVR.

What happens when a customer’s product is due to end around the same time as the port is due to switch?
They can switch if no product transfer is already in place.

Will I be kept informed on the application?
Yes, updates are sent via secure email.

Is the rate secured when I have requested the ESIS?
Yes.

Can I change the rate once it’s been submitted?
Yes, you can change the rate up to completion. However, depending on how long the case has been with us, the application may be subject to a rescore and up to date documents.

How do I send evidence and documents?
Email processing.team@westbrom.co.uk.

Can I just send back the signed declaration and direct debit mandate form?
We’ll need the full application form to be returned to us, printed and signed as well as the signed declaration and direct debit mandate.

Am I able to extend a mortgage offer for my client?
You can request for an offer to be extended by up to 3 months after the original offer expires. We will require up to date documents along with a revaluation fee of £108.