Product switch

Product switch

Are you looking for a new mortgage deal with us for your client?

Our product switch service makes transferring their existing West Brom residential mortgage deal simple. And we can help if your client wants to borrow more money or change their term.

Before you complete a product switch using the portal, please make sure that your client can use this process. While we’d like to make this available to as many West Brom borrowers as possible, there are some cases that we can’t. These include:

• Changing the repayment method.
• If an early repayment charge applies for any part of their mortgage.
• A combined request for a product switch, additional funds and a term change.

This doesn’t mean that we can’t help with a switch, but they’ll need to contact us to go through our existing borrower process rather than through our switch portal.

How you complete a product switch