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Popular questions

What should I do if I have lost my passbook?

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How do I make withdrawals from my savings account?

How do I make mortgage overpayments?

What information is required to apply for a mortgage?

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Savings

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Operating your savings account

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Financial Services Compensation Scheme

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Help under the Mortgage Charter

Your mortgage statement explained

Tariff of Mortgage Charges

Insurance

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How to get a home insurance quote

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Common frauds and how to report them

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0345 241 3785

schedule 8:30am to 6pm Monday to Friday

schedule 8:30am to 12:30pm on Saturday

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